Our policy sets out the different areas where your privacy is concerned and explains how we use, store and keep your information safe.
Our website complies with all UK laws and requirements for user privacy.
Contact & Communication
Hidden Voices is registered with the Information Commissioners Office and we follow their guidelines to ensure that we look after your personal data and process it correctly.
If you have contacted us to access our services we will use your personal data to ensure that we match you to the right service.
We will also keep your details on file so that we can contact you if we need to while you are our client. We may also contact you afterward to find out about your progress.
Information about the age, gender, and ethnicity of our clients may be shared anonymously with our funders.
Your personal data may be shared with our delivery partners where you are attending services at their premises.
We will protect your personal details and will not give your details to another person without your consent.
Your personal information is kept private. We use a secure database, and all data is stored in the UK.
Every effort has been made to ensure a safe and secure form to email submission process but we advise that submitting personal information in this way is at your own risk.
We will use any information submitted to provide you with further information about our services or to answer any questions or queries you may have submitted. Your details are not passed on to any third parties without your direct consent.
Our website looks to include quality, safe and relevant external links but please be aware before clicking any external web links as we cannot guarantee or verify the contents of any externally linked website.
Social Media Platforms
Interactions through social media sites such as Facebook or Twitter are subject to the terms and conditions and the privacy policies held by each social site.
Please use social media wisely and take care not to reveal personal details. Our website will never ask for personal or sensitive information through social media sites. If you’re looking for support please get in touch by phone, email or through our website directly.
We may use social sharing buttons which help share web content directly from web pages to social media sites. Please be aware before sharing, that social media site may track and save your request to share a web page through your social media account.
Shortened Links in Social Media
We may share web links to relevant web pages. By default, some social media platforms shorten lengthy URLs [web addresses].
Please use caution and good judgement before clicking any shortened URLs published on social media platforms by our website. Despite the best efforts to ensure only genuine URLs are published many social media sites are prone to spam and hacking and we cannot be held liable for any damages or implications caused by visiting any shortened links.